Our goal is to deliver a collaborative, expert, inventive and passionate service to our customers.
It is easy to say that we behave differently to other banks, but much harder to do. Our goal is to deliver a more collaborative, expert, inventive and passionate service, which is underpinned by our values.
We work hard to understand our customers. We go the extra mile in partnership with them, and our extended teams, to create solutions that last.
We are experts in trade finance. We take pride in constantly building our know-how, applying it in a professional way that builds trust and enduring relationships.
We are relentlessly inventive. We look harder and further, beyond the obvious, to find innovative solutions to our customers’ problems.
We are passionate about trade finance and helping our customers release value in their businesses. This is what drives us continuously to seek to add value in everything we do.
Please be aware that fraudsters may link to sites that appear to be the CTB Plc or send spam emails purporting to be from the CTB Plc in attempts to obtain your personal or financial information.
Please be aware that the CTB Plc will never send you unsolicited correspondence that asks you to make payments, provide personal details or ask for your full security details and that www.thectb.com is the only authentic and genuine website of the CTB Plc.
We do not provide account or payment services through our website and so websites offering such services in the name of the CTB Plc will not be genuine.
The only genuine location address for us is 36/38 Leadenhall Street, London, EC3A 1AT, United Kingdom.
If you do receive any suspicious email correspondence purporting to be from us or you are directed to a fraudulent site, please let us know by calling +44 (0) 207 184 4110 or email us at firstname.lastname@example.org.
Do not open attachments or clink on links if you are unsure of the sender and never respond to emails that ask for your personal or financial details.
Email addresses can be spoofed to replicate legitimate correspondence (e.g. with the Bank’s logo or letterhead). Watch out for unexpected or unusual requests within the email.
Do not respond to spam emails that ask for your personal or financial details and do not send payments.
More information can be found at www.actionfraud.police.uk.